Approach

Our project process has a long term perspective and tries at each event (e.g. at Danmarks Smukkeste Festival in Skanderborg and at Roskilde Festival):

  • to support the ongoing emergency response work (Use)
  • to experiment with new prototypes for later use (Experiments)
  • to generate new ideas for later developments and experiments.

As illustrated in the figure below, the ideal process is:

  • What is a good idea in one year
  • becomes prototypes used for experiments the second year
  • and is taken into use the third

The development and design of the @aGlance technologies involve both users, developers, designers and etnographers. This approach: use centered design is inspired by research areas within CSCW, Participatory Design and Pervasive Computing.  The basic idea is to:Use

  • develop and test new technologies
  • in use
  • in realistic settings
  • in an iterative proces

In practice this means, all users of the system or selected participants (related to different topics) meet at different kinds of workshops in order to develop prototypes based on common ideas, experiences and challenges.

Approach_2

The @aGlance technology ideas and prototypes are also  brought to use  and tried out at real-time experiments like the yearly Skanderborg festival in August.

The festival site and its surroundings in a forest with hilly terrain and narrow paths constitute the extremely challenging and thereby perfect setting for pilot-testing and experiments. Also this is where the users (emergency response personnel) actually work.

Festival as real-time experiments:

More information about the experiment 2011
More information about the experiment 2010
More information about the experiment 2009
More information about the experiment 2008

Workshops and experiments before and after the festival:

July 2009 – workshop about new technologies and functionalities
May 2009 – test at the volunteer party
February 2009  – security related issues

January 2009 – the medical emergency reponse team

Approach3

The vision of the @aGlance project is threefold

  1. To support pro-active response, overview, and collaboration for emergency response personnel at large events, initially primarily the Skanderborg festival in Denmark.
  2. To inform research areas such as Participatory DesignComputer Supported Cooperative Work (CSCW), and Pervasive computing, primarily regarding aligning the physical and the digital, supporting shared understanding, and providing means for peripheral awareness. Furthermore, these are essential for fulfilling objective 1 above.
  3. In order to fulfill both objective 1 and 2, Designing a Common Information Space, incorporating 3D representations of the physical environments, Dynamically adaptable, palpable and pervasive technologies, and combining multiple functionalities from diverse devices.

The threefold vision is summarized in the table below:

FiguresForWebV5

 

Research disciplines We are heavily influenced by three research disciplines:

  • Participatory Design: Methodologically we employ insights and techniques from more than 20 years of research within Participatory Design, engaging in long term and close collaboration with use-organizations in order to ground, experiment with, and envision design ideas and research hypotheses.
  • CSCW: In relation to design for support for emergency response personnel, we draw on a large amount of previous research within the Computer Supported Cooperative Work area to enable and inform the collaboration between the very large number of diverse emergency response personnel.
  • Pervasive Computing: And finally, when realizing our objective of a Common Information Space, we utilize the latest advances within the broad area of Pervasive Computing, enabling to bring the ‘computers’ out of the office and into the field (where emergencies happen).